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Terms of service

Terms of Service

Seventh Earth Studios LLC
140 School Rd, Raeford, NC 28376, United States

Effective date: October 16, 2026

These Terms of Service (“Terms”) govern your access to and use of 7thearthstudios.com and any related websites, pages, and services that link to these Terms (together, the “Site”), and your purchase of products from Seventh Earth Studios LLC (“7th Earth Studios,” “we,” “us,” or “our”). By visiting the Site, creating an account, or placing an order (including by clicking “Place order” or a similar button at checkout), you agree to these Terms and to our Privacy Policy, Shipping Policy, and Refund Policy, which are incorporated by reference. If you do not agree, do not use the Site.

Please read Section 15 carefully. It contains a mandatory arbitration agreement and a class action waiver that affect how disputes between you and us are resolved.

1. Eligibility

You must be at least 18 years old, or the age of majority in the state where you live if higher, to use the Site or place an order. By using the Site, you represent that you meet this requirement. We do not knowingly collect personal information from anyone under 18.

2. Your Account

You may be asked to create an account to place orders or access certain features. You are responsible for keeping your login credentials confidential and for all activity under your account. You agree to provide accurate, current, and complete information, including a valid email address, shipping address, and payment method, and to keep it up to date. Notify us immediately at omama@7thearthstudios.com if you believe your account has been accessed without authorization.

3. Products, Descriptions, and Specifications

We make reasonable efforts to describe our products accurately, including fabric weight (for example, “520gsm”), fiber content, certifications, fit, and measurements. Fabric weights and measurements are nominal and may vary within normal manufacturing tolerances. Colors may appear differently depending on your screen. Certifications (such as GOTS) refer to the certification status of the relevant fabric or supply chain as documented at the time of production.

Product availability is not guaranteed. Some products are offered in limited quantities and may sell out. We reserve the right to limit the quantities of any product you may purchase, to discontinue any product at any time, and to limit sales to certain regions or jurisdictions.

4. Pricing and Payment

All prices are listed in U.S. dollars unless a different currency is displayed for your region. Prices do not include taxes, duties, or shipping, which are calculated and shown at checkout before you confirm your order. Prices and promotions are subject to change without notice, but changes will not affect orders already accepted.

By placing an order, you authorize us and our payment processors to charge your selected payment method for the total amount shown at checkout. We accept the payment methods displayed at checkout. We may use third-party fraud-screening tools and may ask you to verify your identity or payment details before accepting an order.

If we discover a pricing or description error on an item you have ordered, we will contact you and give you the option to confirm the order at the correct price or cancel it. If we cannot reach you, we may cancel the order and refund any amount charged. We have no obligation to honor a price that is obviously wrong.

5. Orders and Acceptance

Your order is an offer to buy. We may accept or decline it at our discretion. We may cancel an order, in whole or in part, for reasons including suspected fraud, unauthorized or reseller activity, a pricing or inventory error, or an inability to verify your payment or shipping information. If we cancel an order after you have been charged, we will refund the amount charged for the cancelled items.

You will receive an order confirmation email when your order is placed and a shipping confirmation when it ships. The order confirmation acknowledges receipt of your order; it does not guarantee acceptance or availability.

6. Bundles, Multi-Item Discounts, and Promotions

We offer bundle pricing and tiered discounts that apply automatically at checkout when you add qualifying items to your cart (for example, a percentage discount at two, three, or four or more items, or a fixed price for a multi-pack). The following rules apply:

• Discounts are calculated on the qualifying items in a single order at the time of purchase, as shown at checkout.
• If you return part of a bundled or discounted order, the refund will be handled as described in our Refund Policy.
• Promotions cannot be combined with other offers unless expressly stated. Discount codes must be entered at checkout and cannot be applied after an order is placed.
• We may end or change any promotion at any time, but changes will not affect orders already accepted.
• Promotions are limited to normal consumer quantities. We may cancel orders that appear intended for resale.

7. Pre-Orders

Some products are offered for pre-order before they are in stock. When you place a pre-order:

• You will be charged in full at the time of purchase unless the product page states otherwise.
• The estimated shipping date shown on the product page is an estimate, not a guarantee. Manufacturing and shipping timelines may change. If we cannot ship by the estimated date, we will notify you by email before that date and give you the option to cancel for a full refund.
• You may cancel a pre-order for a full refund at any time before it ships by contacting us at omama@7thearthstudios.com.
• Pre-order pricing applies only to orders placed during the pre-order window stated on the product page.
• Once shipped, pre-orders are subject to the same Refund Policy as other orders.

8. Shipping

Shipping options, costs, and estimated delivery times are shown at checkout and in our Shipping Policy. Delivery estimates are not guaranteed. If we cannot ship an order within the time stated at checkout (or within 30 days if no time is stated), we will notify you and give you the option to cancel for a full refund, as required by the FTC Mail, Internet, or Telephone Order Merchandise Rule. Refunds for orders cancelled under this paragraph are issued within 7 business days, or within one billing cycle for card payments. Risk of loss and title pass to you when we deliver the package to the carrier. You are responsible for providing an accurate shipping address; we are not responsible for orders delivered to an incorrect address you provided, and additional charges may apply to reship them.

For international orders, you are the importer of record and are responsible for any customs duties, taxes, and fees, unless they were collected at checkout. Refusing a shipment does not entitle you to a refund of shipping or duties.

9. Returns, Exchanges, and Refunds

Returns and exchanges are governed by our Refund Policy, available at https://7thearthstudios.com/policies/refund-policy, and are initiated through our Return Center at https://7thearthstudios.returnscenter.com. Items must be returned in the condition described in the Refund Policy. Refunds are issued to the original payment method; size exchanges are issued as store credit. The Refund Policy forms part of these Terms.

10. Product Guarantees

If we offer a guarantee on a product (for example, a durability or wash guarantee), the terms of that guarantee are set out on the product page or on a dedicated guarantee page, and those terms govern. A guarantee covers the specific condition stated and does not cover normal wear, damage from misuse, or failure to follow care instructions. Unless a written guarantee says otherwise, Section 17 applies.

11. Chargebacks

If you have a problem with an order, please contact us first at omama@7thearthstudios.com so we can resolve it. If you initiate a chargeback for an order that was delivered as described, or without first giving us a reasonable opportunity to resolve the issue, we may dispute the chargeback and may decline future orders from you.

12. Intellectual Property

The Site and everything on it — including text, product designs, photographs, videos, graphics, logos, product names, and the “7th Earth Studios” and “Seventh Earth Studios” names and marks — are owned by or licensed to us and are protected by copyright, trademark, and other laws. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the Site or its content without our prior written permission, except that you may share links to our pages and products.

13. User Content, Reviews, and Social Media

If you submit reviews, comments, photos, videos, or other content to the Site (“User Content”), you grant us a non-exclusive, worldwide, royalty-free, perpetual, and transferable license to use, reproduce, modify, publish, and display that User Content in connection with our business, including in advertising, without compensation to you. You represent that you own or have the rights to the User Content, that it is accurate and genuine, and that it does not violate any law or the rights of any third party.

Reviews must reflect your honest opinion and actual experience with the product. We do not pay for positive reviews, and we do not suppress or edit reviews based on their rating. If you received a free product, discount, or other compensation in connection with a review or post, you must disclose it clearly, as required by the Federal Trade Commission’s Endorsement Guides.

We may remove any User Content at our discretion. We are not responsible for User Content submitted by others.

If you participate in our creator or affiliate program, the separate program terms you agree to when joining also apply.

14. Prohibited Uses

You agree not to use the Site or our products to do any of the following: violate any law or regulation; infringe our or anyone else’s intellectual property or other rights; submit false or misleading information; upload viruses or malicious code; scrape, crawl, or harvest data from the Site or collect personal information about others; interfere with the security or operation of the Site; place orders for resale without our written permission; use automated tools to purchase products; or impersonate any person or entity. We may terminate your access to the Site for violating these Terms.

15. Dispute Resolution: Arbitration Agreement and Class Action Waiver

Please read this section carefully. It limits the ways you can seek relief from us.

Informal resolution first. If you have a dispute with us, you agree to first contact us at omama@7thearthstudios.com with a description of the issue and the resolution you are seeking. We will try to resolve the dispute informally within 60 days of receiving your notice. Most disputes are resolved this way.

Binding arbitration. If we cannot resolve the dispute informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product purchased from us (together, “Disputes”) will be resolved by binding individual arbitration rather than in court, except as provided below. The Federal Arbitration Act governs this agreement. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, available at https://www.adr.org. The arbitrator will have the authority to award the same relief a court could award to you individually. Arbitration hearings, if any, will take place in the county where you live or by video conference, at your choice.

Exceptions. Either party may bring an individual claim in small claims court if it qualifies. Either party may also seek injunctive relief in court to protect intellectual property rights. Nothing in this section prevents you from filing a complaint with a government agency.

Class action waiver. You and we agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative or class proceeding. If this class action waiver is found unenforceable as to a particular claim, that claim will be severed and brought in court, and the remaining claims will proceed in arbitration.

Jury trial waiver. To the extent any Dispute is heard in court rather than arbitration, you and we each waive any right to a jury trial.

30-day opt-out. You may opt out of this arbitration agreement by sending an email to omama@7thearthstudios.com with the subject line “Arbitration Opt-Out” within 30 days of the date you first agree to these Terms (for a first-time customer, the date of your first order). Your email must include your full name, email address, and a statement that you wish to opt out. Opting out of arbitration will not affect any other part of these Terms.

Survival. This Section 15 survives termination of these Terms and the completion of any purchase.

16. Governing Law and Venue

These Terms and any Dispute are governed by the laws of the State of North Carolina and the federal laws of the United States, without regard to conflict-of-law principles. Subject to Section 15, any court proceeding must be brought in the state or federal courts located in Hoke County, North Carolina, and you consent to the personal jurisdiction of those courts. If you live outside the United States, you may have additional rights under the mandatory consumer-protection laws of your country, and nothing in these Terms limits those rights.

17. Disclaimer of Warranties

Except for any express written guarantee we provide under Section 10, the Site and our products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that product descriptions, pricing, or availability are free of errors. Some states do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you. If we provide a written guarantee on a product, any implied warranties on that product are not disclaimed but are limited to the duration of that guarantee, to the extent permitted by law.

18. Limitation of Liability

To the fullest extent permitted by law, Seventh Earth Studios LLC and its members, officers, employees, contractors, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or loss of goodwill, arising out of or relating to these Terms, the Site, or any product, whether based on contract, tort, negligence, strict liability, or any other theory, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or relating to these Terms, the Site, or any product will not exceed the amount you paid us for the product or order that gave rise to the claim in the 12 months before the claim arose, or $100, whichever is greater. These limitations do not apply to liability that cannot be limited under applicable law, including liability for death or personal injury caused by our negligence, or for fraud. Some states do not allow the limitation of incidental or consequential damages, so some of these limitations may not apply to you.

19. Indemnification

You agree to indemnify, defend, and hold harmless Seventh Earth Studios LLC and its members, officers, employees, contractors, and service providers from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to your User Content, your violation of these Terms, your violation of any law or the rights of a third party, or your misuse of the Site or our products.

20. Third-Party Links and Tools

The Site may contain links to third-party websites and may offer access to third-party tools (such as payment providers, shipping tracking, review platforms, or social media). We do not control and are not responsible for third-party sites, tools, or content, and your use of them is at your own risk and subject to their terms. Complaints about third-party products or services should be directed to the third party.

21. SMS and Email Communications

By opting in to SMS at checkout or through our subscription tools, you consent to receive recurring automated marketing and transactional text messages from Seventh Earth Studios LLC at the mobile number you provide, including order and shipping updates, abandoned-cart reminders, offers, restock alerts, and review requests. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time and HELP for help, or contact us at omama@7thearthstudios.com. Carriers are not liable for delayed or undelivered messages. Our SMS program is operated with Postscript. Marketing emails include an unsubscribe link in every message. Our handling of your contact information is described in our Privacy Policy.

22. Termination

We may suspend or terminate your access to the Site, cancel pending orders, or refuse future orders at any time if we reasonably believe you have violated these Terms or applicable law, or to protect the Site, our business, or other customers. You may stop using the Site at any time. Sections 9 through 21 and any other provisions that by their nature should survive will survive termination.

23. Changes to These Terms

We may update these Terms from time to time. The current version will always be posted on the Site with its effective date. Changes take effect when posted, except that changes to Section 15 (Dispute Resolution) will not apply to any Dispute for which you provided notice to us before the change was posted. Your continued use of the Site or placement of an order after a change takes effect means you accept the updated Terms. If you do not agree to a change, stop using the Site.

24. General

These Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and any product-specific guarantee or program terms, are the entire agreement between you and us regarding the Site and your purchases and supersede any prior agreements. If any provision is found unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in full force. Our failure to enforce any provision is not a waiver of our right to do so later. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of our business. Headings are for convenience only. Nothing in these Terms creates any partnership, employment, or agency relationship between you and us. Ambiguities will not be construed against either party as the drafter.

25. Contact Us

Seventh Earth Studios LLC
140 School Rd
Raeford, NC 28376
United States

Email: omama@7thearthstudios.com