Privacy policy

Privacy Policy

Seventh Earth Studios LLC
140 School Rd, Raeford, NC 28376, United States

Last updated: October 16, 2026

This Privacy Policy describes how Seventh Earth Studios LLC (“7th Earth Studios,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit, make a purchase from, or otherwise interact with 7thearthstudios.com (the “Site”), our other websites that link to this Privacy Policy, and our emails, text messages, and social media pages (together, the “Services”).

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood it. If you have questions, contact us at omama@7thearthstudios.com or by mail at the address above.

1. Information We Collect

We collect personal information in three ways: directly from you, automatically from your device, and from third parties.

Information you give us

• Order and account information, including your name, billing address, shipping address, email address, phone number, payment card details (processed by our payment providers; we do not store full card numbers), order history, and any account password you create.

• Communications, including the contents of emails, messages, reviews, survey responses, and customer support requests you send us.

• Marketing preferences, including whether you have opted in to email or SMS marketing.

• Wholesale and creator program information, including business name, contact details, resale or tax information, and order volume if you apply for bulk pricing or a bulk account at account.7thearthstudios.com, and social media handles, content, and payout details if you join our creator or affiliate program (operated through Trybe).

Information collected automatically

When you visit the Site, we and our service providers automatically collect device and usage information, including your IP address, browser type and version, operating system, device identifiers, time zone, language, referring URL, the pages and products you view, the search terms you use, how you interact with the Site, and the approximate location derived from your IP address. We collect this information using cookies, pixels, tags, software development kits, and similar technologies, which are described in Section 4.

Information from third parties

We may receive personal information about you from:

• Shopify, which hosts our Site and processes orders and payments on our behalf;

• payment and fraud-prevention providers, which may share transaction status and risk signals;

• shipping carriers, which share delivery status;

• advertising and analytics partners such as Meta and Google, which may share information about how you interacted with our ads; and

• social media platforms, if you interact with our pages or content on those platforms.

2. How We Use Personal Information

We use personal information for the following purposes:

• To provide the Services and fulfill orders, including processing payments, arranging shipping, sending order and shipping confirmations, handling returns and exchanges, and providing customer support.

• To communicate with you, including responding to your messages and, where you have opted in or where permitted by law, sending marketing emails and text messages about our products, offers, and restocks.

• To operate, improve, and personalize the Site, including understanding how visitors use the Site, testing new features, remembering your cart and preferences, and showing you products we think you will like.

• For advertising and measurement, including showing you ads for our products on other websites and platforms, measuring how our advertising performs, and building audiences of people who are likely to be interested in our products. See Sections 4 and 5.

• For security and fraud prevention, including screening orders for potential risk or fraud, protecting our Site and systems, and detecting and preventing misuse.

• To comply with law, including tax, accounting, and consumer-protection obligations, responding to lawful requests from authorities, and enforcing our Terms of Service.

Where the law requires a legal basis for processing (for example, in the European Economic Area or the United Kingdom), we rely on the performance of our contract with you, our legitimate interests in operating and marketing our business, your consent where we have asked for it, and compliance with our legal obligations.

3. How We Share Personal Information

We share personal information with the following categories of recipients. We do not sell personal information for money.

Service providers

We share personal information with companies that help us operate the Services, under contracts that restrict how they may use it:

• Shopify Inc., which hosts the Site, processes orders, and provides our store platform, analytics, and fraud screening. You can read how Shopify handles personal information at https://www.shopify.com/legal/privacy.

• Payment processors, including Shopify Payments and any alternative payment methods offered at checkout (such as Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, and Google Pay, plus other local methods for some international orders), which process your payment and are responsible for the card data they handle.

• Shipping and fulfillment partners, which receive your name, address, phone number, and order contents to deliver your order.

• SMS marketing provider (Postscript), which sends text messages on our behalf when you have opted in. Postscript’s privacy policy is available at https://postscript.io/privacy.

• Email marketing and customer-messaging providers (including Klaviyo), which send emails on our behalf and help us respond to your messages.

• Customer review and support platforms, which collect and display product reviews and help us manage support requests. Our returns provider operates our Return Center, and Trybe operates our creator program.

Advertising and analytics partners

We share certain information with advertising and analytics partners so that we can measure our advertising and show you relevant ads. This may be considered a “sale” or “sharing” of personal information, or “targeted advertising,” under some U.S. state privacy laws. See Section 5 for details and Section 8 for how to opt out.

Legal, safety, and business transfers

We may disclose personal information when we believe it is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our Terms of Service; to protect the rights, property, or safety of 7th Earth Studios, our customers, or others; or in connection with a merger, acquisition, financing, or sale of all or part of our business, in which case personal information may be transferred to the successor entity.

4. Cookies and Tracking Technologies

A cookie is a small file placed on your device when you visit a website. We and our partners use cookies, pixels, and similar technologies on the Site. They fall into three groups.

Necessary cookies are required for the Site to work. They remember your cart, keep you logged in, and route you through checkout securely. These include Shopify cookies such as cart, checkout_token, secure_customer_sig, and _tracking_consent. They cannot be switched off while using the Site.

Analytics and performance cookies help us understand how visitors use the Site so we can improve it. These include Shopify analytics cookies (such as _shopify_y and _shopify_s) and Google Analytics (_ga, _gid, and related cookies). Google Analytics may collect data such as the pages you visit, how long you stay, and the device you use. We have not enabled Google Analytics features that collect personally identifiable information beyond what is described in this Policy.

Advertising and social media cookies are set by our advertising partners, including Meta (Facebook and Instagram) and Google, to show you ads for our products on other sites and apps and to measure the results. These include the Meta Pixel (_fbp, _fbc) and Google Ads cookies (_gcl_au and related cookies).

Cookies may be “session” cookies, which expire when you close your browser, or “persistent” cookies, which remain on your device for a set period, generally between 30 minutes and two years.

How to manage cookies

You can control cookies in several ways:

• Cookie banner. Where required by law, we show a cookie banner that lets you accept or decline non-essential cookies. You can change your choice at any time by contacting us using the details in Section 12.

• Browser settings. Most browsers let you block or delete cookies. Blocking necessary cookies may prevent parts of the Site from working.

• Global Privacy Control. We honor Global Privacy Control (GPC) signals sent by your browser as a request to opt out of the sale or sharing of personal information and of targeted advertising, to the extent required by applicable law. We do not otherwise respond to “Do Not Track” signals, for which there is no industry standard.

• Partner opt-outs. See Section 5 for links to opt out directly with Meta and Google.

5. Advertising and Analytics Partners

We use the following advertising and analytics tools. Each partner processes information according to its own privacy policy, which we encourage you to read.

Meta (Facebook and Instagram)

We use the Meta Pixel and the Meta Conversions API on the Site. These tools collect information about your visit — such as the pages you view, the products you add to cart, and the purchases you make — and send it to Meta. Where you have provided it to us, this may include hashed (one-way encrypted) versions of your email address, phone number, name, and address, which, according to Meta, it uses to match you to a Meta account and then deletes. Meta uses this information to show you ads for our products on Facebook, Instagram, and the Meta Audience Network; to measure the performance of our ads; and to build audiences of people with similar interests. Meta may also use this information for its own purposes as described in Meta’s Privacy Policy at https://www.facebook.com/privacy/policy. You can control how Meta uses your information for advertising in your Facebook Ad Preferences at https://www.facebook.com/adpreferences and your Instagram settings.

Google (Analytics and Ads)

We use Google Analytics to understand how visitors use the Site and Google Ads, including remarketing, to show you ads for our products across Google Search, YouTube, and websites and apps in the Google Display Network. Google uses cookies and similar identifiers to serve ads based on your past visits to the Site and to measure conversions. We may also share hashed customer information with Google for measurement and audience purposes (Enhanced Conversions and Customer Match). Information about how Google uses data from sites that use its services is available at https://policies.google.com/technologies/partner-sites. You can opt out of Google’s personalized advertising at https://adssettings.google.com and prevent Google Analytics from using your data by installing the browser add-on at https://tools.google.com/dlpage/gaoptout.

Other platforms

We may run advertising on other platforms, such as TikTok, Pinterest, or Snap, and use their pixels on the Site. If we do, those platforms will be listed in our cookie banner, and this Policy will be updated.

Industry opt-outs

You can also opt out of interest-based advertising from many partners at once through the Digital Advertising Alliance at https://optout.aboutads.info and the Network Advertising Initiative at https://optout.networkadvertising.org. Opting out means you will still see ads, but they will not be personalized based on your browsing.

6. Email and SMS Marketing

Email

If you create an account, make a purchase, or sign up for our newsletter, we may send you marketing emails about our products, offers, and restocks. You can unsubscribe at any time using the link at the bottom of any marketing email or by contacting us. We will still send you transactional emails, such as order confirmations and shipping updates, which are necessary to provide the Services.

SMS (text messages)

By providing your mobile number and opting in — for example, by checking the SMS consent box at checkout or by texting a keyword to our number — you agree to receive recurring automated marketing and transactional text messages from Seventh Earth Studios LLC at the number you provided. Messages may include order and shipping notifications, abandoned-cart reminders, promotional offers, restock alerts, and review requests. Message frequency varies.

Consent is not a condition of any purchase. Message and data rates may apply. You can opt out at any time by replying STOP to any message; you will receive one final message confirming your opt-out. For help, reply HELP or contact us at omama@7thearthstudios.com. Carriers are not liable for delayed or undelivered messages.

Text messages are sent through our SMS provider, Postscript. We use cookies and similar technologies to identify your cart and send you abandoned-cart reminders by text if you have opted in. We will not share your mobile number with third parties for their own marketing purposes. Mobile opt-in information will not be shared with third parties or affiliates for marketing purposes.

7. Data Retention

We keep personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. In general:

• Order and transaction records are kept for at least seven years to meet tax, accounting, warranty, and consumer-protection obligations.

• Account information is kept while your account is active and for a reasonable period afterward, unless you ask us to delete it.

• Marketing data is kept until you unsubscribe or opt out, after which we keep a record of your opt-out so that we can honor it.

• Device and analytics data is kept according to the retention settings of the relevant tool, generally no longer than 26 months.

• Customer support communications are kept for as long as needed to resolve your request and for a reasonable period afterward for quality and training purposes.

• Wholesale and creator program data is kept for as long as you have a bulk account or participate in our creator program, and for a reasonable period afterward for tax, accounting, and record-keeping purposes.

When personal information is no longer needed, we delete it or de-identify it so that it can no longer be associated with you.

8. Your Privacy Rights

United States state privacy rights

If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia, or another U.S. state with a comprehensive privacy law, you may have some or all of the following rights, subject to the conditions and exceptions in your state’s law:

• Right to know and access the personal information we have collected about you, including the categories of information, the sources, the purposes, and the categories of third parties with whom it has been shared, and to receive a copy in a portable format.

• Right to correct inaccurate personal information.

• Right to delete personal information we have collected from you.

• Right to opt out of the sale of personal information, the sharing of personal information for cross-context behavioral advertising, targeted advertising, and certain profiling.

• Right to limit the use of sensitive personal information, where applicable. We do not use or disclose sensitive personal information for purposes other than those permitted by law.

• Right to non-discrimination for exercising your rights. We will not deny you goods or services, charge different prices, or provide a different level of service because you exercised a privacy right.

• Right to appeal a decision we make about your request, where your state provides for one.

Sale and sharing disclosure. We do not sell personal information in exchange for money. However, our use of advertising cookies and pixels (described in Sections 4 and 5) involves disclosing identifiers, device and usage information, and commercial information to Meta and Google for cross-context behavioral advertising, which is considered a “sale” or “sharing” of personal information under the California Consumer Privacy Act and “targeted advertising” under other state laws. We do not knowingly sell or share the personal information of consumers under 16 years of age.

How to opt out of sale, sharing, and targeted advertising. You can opt out by (a) enabling the Global Privacy Control signal in your browser, which we treat as an opt-out request for that browser; or (b) contacting us using the details in Section 12. Because a Global Privacy Control opt-out applies only to the browser that sends it, you will need to repeat it if you clear your cookies or use a different browser or device.

Categories of personal information we collect. For the purposes of the California Consumer Privacy Act, in the preceding 12 months we have collected the following categories of personal information: identifiers (such as name, email address, phone number, address, and IP address); customer records (such as billing and shipping information); commercial information (such as purchase history); internet and network activity (such as browsing and interaction with the Site and our ads); approximate geolocation derived from IP address; and inferences drawn from the above to personalize marketing. We have disclosed each of these categories to the service providers described in Section 3 for business purposes, and we have disclosed identifiers, internet activity, and commercial information to Meta and Google for cross-context behavioral advertising as described above. We do not collect or process sensitive personal information other than account login credentials and payment information, which we use only to provide the Services.

How to exercise your rights. To submit a request to access, correct, or delete your personal information, email us at omama@7thearthstudios.com with the subject line “Privacy Request,” or write to us at the address above. We will need to verify your identity before responding, which we generally do by matching the information in your request to the information in our records and, where necessary, by sending a confirmation to the email address or phone number on file. You may authorize an agent to make a request on your behalf; we will require proof of the agent’s authority and may still verify your identity directly. We will respond within 45 days, and may extend that period by a further 45 days where reasonably necessary, in which case we will tell you. If we deny your request, you may appeal by replying to our decision and asking for a review; we will respond to your appeal within the period required by your state’s law, and if we uphold our decision we will tell you how to contact your state’s attorney general.

Nevada residents. We do not sell personal information as defined by Nevada law. Nevada residents may still contact us to record a preference.

Notice of Financial Incentive. If we offer a discount or other benefit (for example, a percentage off your first order) in exchange for signing up for email or SMS marketing, that offer is a “financial incentive” under California law. To receive it, you provide your email address and/or mobile number, which we use as described in Section 6. We reasonably estimate the value of this information to be roughly equal to the value of the discount offered, based on the expected revenue from marketing communications minus related costs. Participation is optional, and you can withdraw at any time by unsubscribing from emails or replying STOP to texts.

European Economic Area and United Kingdom

If you are located in the EEA or the UK, you have the right under the General Data Protection Regulation and UK GDPR to request access to your personal information, to have it corrected or erased, to restrict or object to our processing of it, to receive a copy in a portable format, and to withdraw consent at any time where we rely on consent. You can exercise these rights by contacting us using the details in Section 12. You also have the right to lodge a complaint with your local data protection authority; a list of EEA authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en, and the UK authority is the Information Commissioner’s Office at https://ico.org.uk.

Marketing opt-outs for everyone

Regardless of where you live, you can unsubscribe from marketing emails using the link in any email, opt out of text messages by replying STOP, and opt out of personalized advertising using the links in Section 5.

9. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption of data in transit (TLS/SSL) across the Site and at checkout, access controls limiting who at 7th Earth Studios can view customer data, and the security measures of our platform provider, Shopify, which is certified Level 1 PCI DSS compliant. Payment card numbers are handled by our payment processors and are not stored on our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security; if you believe your interaction with us is no longer secure, please contact us immediately.

10. International Data Transfers

We are based in the United States, and the Services are hosted and operated from the United States. If you access the Services from outside the United States, your personal information will be transferred to, stored in, and processed in the United States and in other countries where our service providers operate, including Canada and Ireland (where Shopify maintains infrastructure). These countries may have data-protection laws that differ from those in your country. Where required, we rely on appropriate safeguards for such transfers, such as the European Commission’s Standard Contractual Clauses, which our platform provider incorporates into its data processing terms.

11. Children’s Privacy

The Services are not directed to, and we do not knowingly collect personal information from, anyone under 18 years of age. If you are under 18, please do not use the Services or provide any personal information to us. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, or from a minor under 16 in a manner inconsistent with applicable state law, we will delete it. If you believe we may have collected information from a child, please contact us at omama@7thearthstudios.com.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or want to make a complaint, please contact us:

Seventh Earth Studios LLC
140 School Rd
Raeford, NC 28376
United States

Email: omama@7thearthstudios.com (please use the subject line “Privacy Request” for rights requests); for wholesale and bulk accounts: owen@7thearthstudios.com

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will post the revised Policy on the Site and update the “Last updated” date at the top. If the changes are material, we will provide additional notice, such as a banner on the Site or an email to the address on your account, where required by law. Your continued use of the Services after the revised Policy takes effect means you accept the changes.